> Terms and conditions

TERMS and CONDITIONSThe Cavagnini reserves the right to edit and / or at any time update these terms and conditions of sale by notifying the customer.1. Subject Contract Online And His ConclusionThe contract of sale is the online distance contract concerning goods movable and / or services concluded between a supplier, company Roberto Cavagnini e c.sas - via nazario sauro,9 - 25016 Ghedi BS

Italy and a consumer and / or customer; everything happens in a system of organized distance sales provider that, for this contract shall only use the technology of distance communication called internet. contracts, therefore, be concluded through direct access by the consumer and / or customer the website corresponding to the address www.cavagnini.com / store, where, following the instructions provided, will conclude the contract for the purchase of goods by phone or e-mail.

Returns and Refunds

At store.cavagnini.com, customer satisfaction is our priority.
We accept product returns in case of:

  • Manufacturing defects or non-conformity

  • Change of mind or other personal reasons (under the conditions below)

Return Conditions

  1. Timeframe
    The return request must be made within 14 days from the date of delivery.

  2. Product condition

    • For defective items: please send photos and a description of the defect.

    • For non-defective items: the product must be intact, unused, and in its original packaging.

  3. Shipping costs

    • If the item is defective or the error is ours: return shipping is covered by us.

    • For other reasons: return shipping is at the customer’s expense.

Return Procedure

  1. Send a return request by email to [insert support email], specifying:

    • Order number

    • Reason for return

    • Photos (if defective)

  2. You will receive detailed instructions and the return shipping address.

  3. Once we receive and check the product, we will process a refund or replacement.

Company details
Roberto Cavagnini e C. S.a.s
P.IVA / VAT: 04415880980 – REA: BS613122
Via Nazario Sauro, 9 – 25016 – Ghedi (BS) – Italy